Introduction We like to say that in Team Network “there are no rules,” but there ARE expectations. We are not defined as a “leads club.” Team Network is a networking group sharing information and ideas. Members “earn” their referral opportunities by building a respected reputation in this networking community. For our groups to thrive, the exchange of business referrals, “power partner” introductions, regular meeting attendance, attentive communication, and maintaining high standards are all critical. We expect members to come into the organization ready and interested in building mutually beneficial networking relationships. Attendance
We expect regular attendance. We expect all members to make a “standing appointment” to be represented at each meeting. If the primary contact knows in advance that s/he cannot attend, we expect arrangements will be made to send a company representative. If a reasonable substitute does not exist, we understand. Most Teams meet twice-a-month. If a member misses 8 or more meetings over the course of the year, or they miss more than three meetings in a row, that member will be notified that their category may become open for replacement. We understand that there may be unforeseen or extenuating circumstances that can temporarily change one’s ability to maintain high attendance, and those reasons will be considered on a case-by-case basis. For the benefit of the group and its members, we cannot accept consistent absences, or apathetic Team Members who do not have the courtesy to RSVP and cannot be counted on to be in attendance on a regular basis. This behavior will be considered grounds for dismissal. Communication
Regular and reliable communication is the key to growing and maintaining any important business or personal relationship. Team Network defines communication in a broad scope to include contributing to successful meetings, one-on-ones, “touches,” email or phone follow-ups, etc. Giving a high priority to these communication methods builds confidence in your professionalism, respect, and increases your chances to generate referrals. Being an active member means we expect a minimum of three “touches” in Team Network each and every month. Touches equate to the following: attending the monthly events; sending an email broadcast message to the group; meeting for a one-on-one; making a valuable introduction or traceable referral (just referring does not count as a touch); doing business with a member; inviting or joining-up with a member at any function or gathering; phone calls; and emails.
Hosting or Co-Hosting
We often have one or two hosts each month who enthusiastically expend their time and energy to arrange, plan, organize, and pick up all or part of the tab for networking events. THIS IS WHY WE EXPECT ALL OUR MEMBERS TO RSVP 100% OF THE TIME. We encourage you to volunteer to host and/or spotlight your business as well, at least once a year.
Maintaining High Standards
We like to think that the members of Team Network are the cream-of-the-crop of our local business community. Our members are honest, knowledgeable, talented, and provide outstanding personal service. We all know how great it feels when we refer someone to a friend or colleague, and to be thanked for what a great experience they had with your recommendation. However, in the event that something does not go as well as planned with a referral, we expect that our members stand behind their work and not avoid the problem. If a complaint comes to our attention, we will initiate an inquiry. We understand that there are always two sides to every story. It’s our policy not to jump to conclusions, but when there is a pattern of complaints about a company or member from other members, or after a reasonable investigation we discover that there has been a disregard for upholding common business standards, Team Network has the right to cancel a membership. Having and Maintaining Proper Licensing and Insurance
We expect that all members who join do so with all the proper licensing and insurance that is commonly expected in their industry, and that those are kept current and up to date. Learning otherwise after a member has joined will be considered grounds for dismissal. Submit Articles of Understanding